Our Facilities department has over 100 scheduled tasks defined in the Scheduler module for their maintenance tasks. They assign the requests generated by these scheduled tasks to individual Agents, not Teams.
Facilities changes staff frequently and I struggled with finding the scheduled tasks assigned to Agent Smith to change those to Agent Jones. The Scheduler Search function is limited and cannot search by assigned Agent. It can search the scheduled task Name field, so I went through all of the Facilities scheduled tasks and added the assigned Agent to the end of the Scheduler Name field.
Now I can generate a list of scheduled tasks by assigned Agent.
If only BOSSDesk had a "bulk edit" function in Scheduler so I can reassign a list of scheduled tasks with one command.....