Hello BOSSDesk Users!
Today we have released an update to our "Satisfaction Surveys" tool. Rather than the 1-5 star system that was used previously, you now have the ability to design a custom survey, using a similar interface to the "Service Catalog" designer. Go to Settings>Satisfaction Surveys to try it out. Additionally, we have added the ability to export all reviews of this type to CSV for further analysis. Additionally, we have added widgets for Problems and Changes.
For a full list of what has been released, visit here